Effective Date: August 4, 2026

Thank you for supporting Animal Friend Adventure Mail, a family-owned business dedicated to bringing imagination, learning, and excitement to your child's mailbox each month. Please read our policy before subscribing.
 

Monthly Subscription

Animal Friend Adventure Mail is a recurring monthly subscription priced at $7.99 USD per month.

When you subscribe, your payment method will be automatically charged each month until your subscription is canceled.

Your monthly subscription includes a personalized adventure package featuring your child's chosen animal friend, stories, activities, educational content, and collectible surprises.
 

Billing

Your subscription renews automatically each month on your original billing date unless canceled before your next renewal.

If your payment cannot be processed, we may retry the payment or pause your subscription until payment is successfully received.
 

Cancellations

You may cancel your subscription at any time.

To avoid being charged for the next month's package, your cancellation must be completed before your next billing date.

If your monthly payment has already been processed, that month's Adventure Mail will still be prepared and mailed, and your cancellation will take effect for future renewals.

You can cancel by contacting us at:

animalfriendadventuremail@gmail.com
 

Refund Policy

Because each month's Adventure Mail is personalized and prepared specifically for our subscribers, all sales are final.

We do not offer refunds for:

• Monthly subscription payments that have already been processed

• Personalized mail that has already been created or shipped

• Packages delayed by the postal service

• Orders with incorrect shipping information provided by the customer

• Missed deliveries due to an incorrect or incomplete mailing address

If your package arrives damaged or you experience an issue with your order, please contact us within 14 days of the expected delivery date. We'll gladly review the situation and work with you to find a fair solution whenever possible.
 

Shipping Schedule

As a small family-owned business, all Adventure Mail packages are prepared and mailed at the end of each month.

Delivery times depend on USPS and may vary based on your location, holidays, weather, or other postal delays.

While we strive for timely delivery, we cannot guarantee specific delivery dates once packages have been mailed.

As our business grows, we hope to offer additional mailing schedule options.
 

Address Changes

It is your responsibility to provide an accurate shipping address.

If your address changes, please notify us before your next billing date to ensure your next Adventure Mail package is sent to the correct location.

Animal Friend Adventure Mail is not responsible for mail lost, delayed, or returned due to incorrect address information provided by the customer.
 

Questions

If you have questions about your subscription, billing, cancellation, or an order, we're happy to help.

Email: animalfriendadventuremail@gmail.com

Thank you for supporting our small business and allowing us to be a part of your child's monthly adventures. We can't wait to help create magical mailbox moments for your family.